Context
A connected path from discovering the initiative to choosing a service and contacting the team.
Our work
How it works
The work covers a homepage redesign, service organisation and calls to action leading to the relevant form. Website and questionnaire entry screens share a coherent user experience.
What was built
- Content structure
- Homepage, services and Hebrew navigation that organise the initiative.
- Enquiry journeys
- Connecting service content to the relevant form.
- PPI questionnaire
- A public questionnaire entry point within the user journey.
The evidence
Scope boundary
This case covers the documented website and intake journeys. Destination-system receipt and participant outcomes are not presented as measured results.